Policies during COVID-19

As we continue to provide you with emotional, psychological, and medical care, we want you to know that your physical health is also of the upmost importance to us. In the wake of the latest recommendations for dealing with the Coronavirus we are implementing the following policies:

1. The waiting room will no longer be open to clients. Instead, our courteous staff will meet you at your vehicle and take your information concerning your appointment. You are encouraged to stay in your vehicle until your clinician comes and then walk with you through the Medical Clinic doors.

2. Everyone will be scanned as they enter to check their temperature. Clients will be asked if they have had fever, respiratory issues or a cough in the past 48 hours. If clients have experienced these symptoms, the session will be rescheduled for a later time.

3. Clients and staff will be expected to use hand sanitizer or wash their hands thoroughly before the session begins and will avoid physical contact (i.e. handshakes, fist bumps, etc.). Staff will also disinfect door handles and frequently touched surfaces after each session.

4. We are working on transitioning to more tele-health (similar to Skype, FaceTime, etc.) services for clients to stay engaged as much as possible and new clients will be able to be screened over the phone. Until then, no group meetings will be held and “social distancing” will be implemented and practiced.

We appreciate your understanding and cooperation with these policies. If you have any questions or concerns, you are urged to contact us by emailing contact@gcbhs.org. We are all in this together.

Sincerely,
The Staff of Green Country Behavioral Health Services
Caring People, Caring for Others